How Can We Help You?

Simply paste your long URL in the input field on our homepage and click "Shorten". Your shortened URL will be generated instantly. If you're logged in, the URL will be saved to your dashboard for future management.

No, you can create shortened URLs without an account. However, creating a free account gives you access to analytics, URL management, custom slugs, password protection, and more.

By default, shortened URLs never expire. However, you can set custom expiration dates or click limits if you need temporary links. URLs created without an account may be subject to cleanup after extended periods of inactivity.

Go to your Dashboard > Settings > Billing to view available plans and upgrade. Your new features will be available immediately after payment.

Yes, you can cancel anytime from your Settings page. Your premium features will remain active until the end of your billing period. Your URLs will continue to work on the free plan.

You can delete your account from Settings > Profile > Delete Account. This action is permanent and will remove all your URLs and data. Make sure to export any data you need before deleting.

We provide comprehensive analytics including click counts, geographic data (country, city), device information (mobile, desktop, tablet), browser and OS details, referrer sources, and time-based metrics. Premium plans include advanced analytics like UTM tracking and bot detection.

Yes! Registered users can create custom slugs for their URLs. For example, instead of a random code, you can use l-me.eu/my-promo. Custom slugs must be unique and follow our naming guidelines.

You can add a password to any URL when creating or editing it. Visitors will be prompted to enter the password before being redirected. Passwords are securely hashed and never stored in plain text.

Log in to your account and go to Dashboard > API Keys. Click "Create New Key", give it a name and select the permissions you need. Your API key will be shown once - make sure to copy and store it securely.

Rate limits depend on your plan: Free users get 60 requests/hour, Pro users get 1,000 requests/hour, and Enterprise users get custom limits. You can also set custom rate limits per API key.

Full API documentation is available at /api/v1/docs. It includes endpoints, request/response examples, error codes, and code samples in multiple languages.